Yesterday, your engineer solved a problem we have had to endure for over 12 months. Our reception from our SKY dish was being distorted by trees when there was any movement due to winds. Bradford MDC would not allow us to trim back the trees which had grown significantly over the 13 years since the initial SKY dish installation. We were advised by another SKY dish installer that there were no other position for the SKY dish. This was the basis of our appeal to Bradford MDC which was rejected. Our MP has been involved and was cooperating with yet another appeal. I approached your company in the hope that, at best, you could find a solution or, at least, confirm the initial report that no other position was available. Therefore, you can understand our “joy” when your engineer found a new site and that we now have uninterrupted SKY reception. He assured us that the new position would not be the subject of distortion in the future when we are subjected to windy conditions. Please accept our thanks and gratitude for a job well done