My tyre got flat 8.30pm on Sunday and straightway I rang aa they told me they gonna be in 20min but they didn't turn up and 1 guy rang me and he said too far for him and he swap with other guy that guy is in wrong location so he didn't turn up aswell finally 1 recovery guy came at 1.30am he take me from m40 to Warwick south service station and he left other guy came 3am he take us fro there to another services station moto services station near Bicester and that guy left us .he said other guy gonna come 6.45 to 7am. I was waiting until 8am 1 guy came and he said only 1 adult can take with him my wife and my sister was with me I fight with them I can't leave them. Finally he left us . I'm waiting for other guy .In the meantime I called you and explained about my situation from yesterday night 8.30 pm to today (Monday)morning 7am I’m in the motorway and motorway service station with my wife and my sister.Can you imagine how is hard without food and water and in this cold weather we were standing in the motorway way for 3.1/2 hrs then we they came and left us in 1 motorway then again another one came and left again in another motorway.we can’t able to sleep and I have work tomorrow and my wife has work tomorrow and my sister has work tomorrow.My daughter was stayed with my sister and I need to pick her because everyone is going to work so I have to pick her and drop her at school.But no one didn’t care about our situation. I’m paying for the insurance but I didn’t get any help from you. Can you imagine my situation.seriously we all 3 didn’t go to work on Monday and.whom I left my daughter they didn’t go to work because my daughter is 6 years old.How can they go if they leave my daughter at home means what will happen.Seriously I didn’t expect this from you.one of your colleague said she gonna give 50£ compensation for me .Do you think 50£ is enough for all these struggles.we 3(me my wife and my sister)didn’t go to work on that day .and another sister who took care of my daughter was didn’t go to work.we all lost our 1 day salary plus we couldn’t able to sleep and eat properly and my wife got sick now because she stayed in thecold motorway for 3.1/2 hours and she didn’t go to work today aswell. Can you please imagine our situation