I purchased a mug which was well wrapped. I also ordered a gift box as it was a colleagues leaving gift but unfortunately the gift box was half the size of the mug and utterly useless. It seems to me it would be obvious that I would want a box that would fit the mug but it seems not. I also thought that I selected the option for them to choose the right size box?! All in all I'm not sure how something that should be so simple was so wrong. This could really be improved! On the plus the mug was excellent quality, well wrapped, competitively priced and delivery was fast.