READ AND BEWARE!! Had a printer issue so rang these guys, seemed very efficient and came to fix the printer, all with no problem. We were so impressed with the service that we decided to take up their offer of a maintenance/repair contract at just under £200 for 12 months......HUGE, HUGE MISTAKE!!!!!!! Its all politeness and nothing is too much trouble at the outset but what they don't mention at any point is that by the time they send you the following year's renewal invoice you are already outside of their cancellation window and when you call to discuss its a very abrupt 'its in your contract' tough luck reply. Wonder how many businesses they have caught out like this?? We, like a many others I expect, had decided that we would update our old printer instead of renewing the annual contract. On contacting them we were then told that we were already contractually committed as per their T's & C's (which has an early cancellation window that expires BEFORE they send you out the renewal invoice) so once you receive it, its too late and you don't have the option to cancel, therefore having to pay for a further 12 months cover!! We, like many others I'm sure, ended up having to pay £189 for a further 12 months repair coverage on a printer that we had already thrown out prior to receiving our renewal notice. Our only consolation is that ultimately it's Temple Knight's loss since, due to expansion of the business and COVID homeworking, we now have a total of 9 printers and Temple Knight will never get a penny more of our money for looking after them, it is now being spent through a company with appropriate moral standards that don't intentionally try to 'have one over' on their existing client base.