I ordered a pair of shoes online to go with a Ted Baker dress I purchased in John Lewis. I had an order confirmation. The next day I received a cancellation order as the item was out of stock. I checked the website and now showing out of stock. The next day my size was back in stock (I assume a pair had been returned) so I ordered them. Next day, second order cancelled. However, both payments are still pending. I have phoned the bank who have advised me to contact Ted Baker. I have phoned Ted Baker and they are no help at all and won't help or advise on the money or locating the shoes fro me. I wish I had read the reviews first but I expected a lot nore from such a brand!!!