My dad is 98 with dementia and the simple music player is a GREAT option for someone who retains musical memory. Did have an issue that initial info sheet on downloading songs was not complete but Jacob in Tech Support was very helpful and I have even presented him with a future challenge re changing songs already downloaded. The initial problem was assumed to be with the plug and I was offered info on converter plugs for the U.S. However, our problem was with the MP3 process AND someone at the company had included a U.S. power cord. Their product line is a resource for lots of us with family members with special needs (macular degeneration, autism, dementia), It would be helpful if cost was given in U.S. dollars also.