When I first went on line looking for a simple button-press radio for my Mum, who is 95, I came accross TechSilver and was drawn immediately by the thinking behind the products. I looked around and did not find a comparable radio. Also I experienced some difficulty initially on the website as we are living in Dublin and I was not able to achieve a purchase as the website was telling me that it could not be delivered. I rang the company and got a very helpful guy who came back to me very promptly with a link and all was sorted. So far we are delighted with the product. The sound is very good and i like the simplicity of it.