Excellent company to buy from with great customer services. I bought a desktop computer and not long after it had arrived to my home, my requirements changed and I realised I'd made an error buying a desktop PC. I contacted Technoworld straightaway and the customer services department agreed to take it back and I was able to swap for a laptop as a good will gesture -no hassle at all ! I found the customer services team to be polite and helpful, always contacting me when they said they would, which is not the case with most companies these days. Both times I took the free shipping option and it arrived the next day. I also got help from the sales team to buy the new laptop to the same spec as the PC I had originally purchased. Have no hesitation in recommending this company. And love my new Lenovo laptop !