Technoworld are brilliant in every way. Having had placed an order for a laptop as a gift, the parcel came very quickly and in a good and safe condition and the product itself was as good as I hoped it would be. Sadly, the recipient of the gift didn't feel the same way so I had to return the item. After initiating contact to return the item, I got a really quick reply from the after sales team who were happy to help instantly. I have to give special thanks to Minesh who dealt with my entire case. He was so friendly, polite and helpful the entire way through solving my problem, and made it feel as though I was talking to a friend. Sometimes interactions with companies can be quite tricky but from the word go the return process was seamless and I received my money back in full, and honestly couldn't be happier. My only regret is that I had to return the product, as everything was just top class. I would recommend Technoworld to anyone. Thank you Minesh and Technoworld!