I booked a taxi pre-xmas to go to an event and then be collected from the event. The booking was accepted using A1 taxis. They took a payment prior to the event. The taxi did not turn up and I contacted A1 to be told they had a problem with the taxi and would not be able to do the journey! They had my mobile number but never attempted to phone. I had an email sent in the early hours of that day, that I did not pick up until after the date ( who looks at emails on their computer on a Saturday) but they had my phone number and did not even attempt to contact me. To be told that late was rubbish to start with as I would not have been able to get a taxi on the 22nd December at such short notice. Both A1 and Taxicode were lacking in customer consideration and care - they did not honour the "contract " that we paid into! Don't risk disappointment - try another company!