The website is easy to navigate and the ordering process is simple. Item delivered on time and well packaged. However, overall I was disappointed with my purchase. The actual blanket has a felt-like quality, doesn't feel soft or snuggly and worse still has an overpowering chemical-like smell which despite hanging up to air for 2 weeks still smells which means I still haven't been able to use it. The 3 stars given are for the product bought, not the company.
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