Absolutely despicable company who prevented me from getting a refund on one item by refusing to provide details of their supplier. Having spent thousands on items from 5 different suppliers for 3 bathrooms, Taps Empire was the only supplier who not only refused to accept a refund but prevented us from getting a refund from the manufacturer too. Also, the only one of the suppliers who used a spurious e-mail address as form of contact effectively hiding who I was dealing with. I will never use this company again and advise anybody to avoid them at all costs as their after sales customer service is appalling.