Ordered ROCA vanity unit on 02/10/2020, was informed that it would arrive on 22/10/2020 via Palletline deliveries, veh turned up but instead of vanity unit with my consignment No it was a toilet and cistern with a completely different consignment No and delivery address (for Sheffield and I live in Kent). Emailed Tapnshower, no reply, sent email next day, no reply, phoned twice kept on hold for 8mins 37secs both times (maybe just a coincidence) before being cut off, tried the chatline, wrote message but no send button (not much good). What to do next - no idea just hope someone gets in touch. To many firms using Covid 19 as an excuse for bad after sales service. Mr F Davis. (not happy) no vanity, no money. Cannot review ROCA Vanity as not received.