Shopped around online for a Grohe concealed shower and found this company were the best on price, they were also only about 20 miles from me. They were very helpful on the phone and even got a more experienced fitter to call me with advice prior to ordering. The specific model of shower was out of stock so I had to order it. Expecting the shower to take a few days to arrive I was surprised when Tap n Shower rang me the next morning to say it was ready for me to collect. There were no problems with the shower, it came complete with all parts ready to fit, well packed and no damages. Fitting did not create any great problems. I would certainly recommend this company, they are prompt, helpful and their prices are good.