Items fine but one part not included which I didn't feel was clear on the listing, e.g., the part is shown in the installation guide on the listing but nowhere does it say this should be purchased separately, which obviously I'd have done if I'd known. Also DPD delivery was awkward and inflexible, other couriers provide a far better service in my view. If you've just paid almost £1000 on the basis something will be delivered to you it's quite annoying when it is in fact taken to a remote location far from where you actually live without you having any say in the matter. Not a great website and not a good courier either. Shame because the range of products on offer is good, but not much good if they're poorly described on the website and then difficult to get your hands on after you've paid for them. Two stars rather than one because I can't fault the items which did eventually arrive.