If you ring customer service they tell you to email. If you email, they tell you to use chat. If you leave a review, they direct you to use Facebook or Twitter. Does anyone ever help you? I managed to get some help on the phone. I was told I would get a call back from a manager...this hasn't happened. So I rang again and was asked to email. I got an automatic reply telling me to use chat. When I use chat, I get disconnected half way through the conversation. It isn't on. It's anxiety inducing. I don't know how they are still going!
3 years ago
TalkTalk has a
1.2
average rating
from
1,411
reviews
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