Wayne
Avoid Talk Talk worse customer service experience I have had with any supplier and still seem to get a feeling it is my fault when I talk to them on the phone. When I firsts started with talk talk it was fine but we moved home this is where the ongoing issue started. I decided to negated 1 weeks of wifi to make sure we were up and running in the new home ASAP. So actually got engineer booked the day of the move great, he turned up 3rd party and connected me or so I believed various message saying job complete I be up and running shortly. 24 hours come and goes and nothing no message so I contact them and to cut a long story short 2 weeks of phone calls various different stories that it will be up and running in 4 days to 4 weeks. No communication and then suddenly a message your wifi is up and running after 2 weeks. To date for my 2 weeks of phone calls and lack of wifi I get a £25 payment which doesn't even cover the cost of additional mobile data used. Ask for a letter of apology which I received yesterday 2 lines of writing no review or what had happened or feedback. AVOID go elsewhere
4 years ago
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TalkTalk has a 1.2 average rating from 1,407 reviews

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