DO NOT USE THIS SERVICE PROVIDER. The worst customer service I have ever experienced, the staff seem are incapable of answering any question (or even saying their name), without 30 seconds of mental buffering leading to hours, and hours spent on the phone to them without a resolution to even the simplest of issues/queries. DO NOT USE THIS SERVICE PROVIDER The one thing they are supposed to provide to my household, the internet, has been faulty pretty much the entire time they have been supposed to be supplying it, for one reason or another, and yet they have not allowed us to leave, even though there is a mandatory 28 day period in which they have to if an issue has not been resolved. DO NOT USE THIS SERVICE PROVIDER. The worst experience I have ever had by a huge margin. DO NOT USE THIS SERVICE PROVIDER.