Where do I start?? I have been with Talktalk business for over 2.5 years. I visited my bank on Monday the 30th of July at 4pm and informed them that I wish to close my account as I have opened a new account at a different bank. On Tuesday the the 31st of July at 9am while I was at a business meeting I was called by my staff to come back to office as the internet was not active. When I returned to office I noticed the account is suspended so I immediately made the payment online using a debit card. When I checked the account I was surprised o find out the payment was not even due until the 1st of August. We as a web design company rely on Internet connection and while our internet connection was suspended I had to pay wages to my staffs (4 people) for 4 hours and 10 minutes doing nothing, Cancel my business meeting and drive 30miles to be back in the office and fix the issue, spend 1 hour 45 minutes of my time chatting online to Talktalk customer service, Speaking to different departments over the phone trying to restore the service while my payment was not even due. **** Im setting up a website about talktalk business and how rubbish their customer service is so please help me with your experience and evidence ************************