Talktalk have ruined my credit rating and sent debt collectors to me. They fitted new fast fibre at my property then arrange a new price wich was cheaper but didn't cancel the old payment one I had seen they were taking 2 payments off me I cancelled the old one. Few months later they sent me threating letters saying I had not payed for 3 months. I sent bank statements through to prove that I have but still carried on saying I owe them money which is not the case. They even took a double payment one month. Still not resolved the issue because the customer service team don't know what to do but I'm an still paying more than double every month. Don't fo with talktalk they are an absolute joke of a company.