So, I get full fibre, no extra cost as the email stated, then they bump the price up.
Spoke over 2 hours on the phone, approx 10 hours with online chat, turns out they had forgotten to give me my new hub, or the gift voucher promised.
I said online chat, "you are not helping i will wait for complaints " he sent me a smiley ☺ and then deleted that part of the chat. Totally DISRESPECTFUL
4 months ago
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