No customer service. My landline isn’t working. I’ve now waiting for twenty five minutes on a mobile. There’s a telephone recording by a dead voiced woman repeated at intervals. When I click live chat it just spools. I’m already changing to BT. This call is just because TalkTalk sent an email saying that it didn’t want me to go! The website sends you to advice on how you can do their work for them- work which I’d already done anyway, as well as trying the handset on another line (it works), trying another handset on the line (it still doesn’t work) and trying another socket (it’s not the electricity). No option to respond to the email.