I have run my business without the need of a remote answer service for years as i always answered the calls when or if ever on holiday (much to my families annoyance) but a visit to mainland China to see my son meant i would be unable to do so. This required some careful though as i am very protective of my companies reputation, and it was with some trepidation i handed over my phone system to Take My Calls. I wish i had found them years ago. The calls were answered professionally at all hours and messages taken and emails sent. I have cross checked with my customers that they were all informed of my absence and they were made aware i was unavailable and every customer was so informed. An excellent level of customer service.