Bertie and rosa really enjoy their Tails food,we had often bought cheaper biscuits and neither ate them all until we tried Tails,although their food is slightly dearer,it is being eaten and not thrown away so it is worth the money Rosa had gained weight due to a health problem and we spoke to the dietitian who was absolutely outstanding and advised on the changes that needed to be made to her biscuits (portion size and removal of some ingredients) Delivery was an issue,nothing to do with Tails but with the carrier,once I brought this to the attention 0f Tails it was immediately resolved...one of the best customer service I have received, for that alone would highly recommend