I've been using tails for over 12 months now, we used to buy food from our local supermarket previously, however problems with COVID-19 meant that we couldn't rely on them having stock which meant us changing brands more times than we wanted to. Tails is brilliant because you don't have to think about your dog's food, it's always there and a top up is always on the way! I've only ever had one issue, a bag had ripped open in the delivery box, this we quickly rectified and a little gift sent for the in inconvenience! It really is a great service and a healthy option for your dog!