I have been absolutely impressed with tails. The customer service was friendly and extremely helpful, I only needed to call them to order more food as when we got our puppy we were not sure on his weight. The team were amazing and very happy to help with everything and gave lovely puppy advice too. Bucky my black lab absolutely loves this food, it’s all 100% made to your request. You just fill in a easy to follow online link about your pet and tails do everything else. They tell you how much to give, and how many calories he or she is getting. You get a profile made fir your day, which you update at anytime and they tailor the next delivery to suit. We love tails and I would highly recommend 💕