I switched to Tails a couple of months starting on a free trial soon to find that my dog absolutely loves the food, she was never one to like biscuits but now clears the bowl and loves the wet food. Since switching she has dropped some weight (which she needed), shiny coat and her let's say bowl movements are better, so much that she was going a bit too often! I got in touch via the FB messenger and Andrea from Tails has been superb! she worked with the nutrition team to alter Dotty's mix which was done in time for her next delivery. Delivery is swift and comes well packaged even having my Dog Dotty's name on the food bag complete with her own personalised scoop. The online dashboard lets you keep track of delivery, make changes and see exactly what is going into the food. Previously I was buying the 40 pouch box of Winalot for under a tenner and in the grand scheme of things under £10 to feed my dog made it clear that she wasn't getting what she needed. If humans eat right then dog's should too and as a dog owner we should give them the best, It works out about £30 a month for wet food and dry kibble for Dotty but it's tailored so that there is never any wastage (price can depend on size, eating habits), I've also saved a little this month as I referred a friend to trial Tails which meant I received £10 off. So I want to say Thank you to Andrea and the team at Tails, you've been amazing! Dotty absolutely loves Tails and if she's happy I'm happy.