I just wanted to say to Tina, at the Upminster branch, thank you to both yourself and Claire Townsend (Independent Celebrant) for what, despite the circumstances, can only be described as a wonderful send off for our Mum, Sandra. We first visited you at your Hornchurch branch, where despite this being your first few days with Cribbs, you were ever the professional ensuring that everything was explained clearly from the cost of everything to the finer details for the service. Asking things that we probably wouldn’t have thought of, like perfume and fingerprints for Mum. My only regret is that, despite you being fully qualified, you were unable to conduct on the day. Lets hope that Cribbs come into the 21st Century and allow women to conduct as well as men. The offer of 'Out of Hours' viewing should also be offered for those who are unable to visit during your office hours of 9 to 5. I would also like to say how caring and thoughtful Claire Townsend, the celebrant for the day, was. From the moment we met with her to discuss the service details, to the day and after we couldn’t have asked for more. She will definitely be our choice as occasions arise. All in all both yourself and Claire made what is a horrible experience into a calm, caring and happier time. Thank you Tina, from us all x