Avoid Horman doors. Whilst we have no issue with the installation the door had a scratch within two weeks of installation, we can only presume it's from opening and closing the door which is the basic function so Hormann garage doors arent worth the price tag - maybe buy a cheaper product replace more often. We viewed the product in SWR's showroom and feel the reassurances about the improvements about scratches given by Scott were misleading and there didn't seem any surprise when we said it was scratched already. As an update Hormann have confirmed that scratches happen so unless you want a garage door you don't open buy an alternative product. I can't recommend SWR on this basis.