from my first call to ask about prices, styles and quality, I was delighted to be met with Leon who was the first, in the numerous companies contacted, to respond with enthusiasm and an eagerness to discuss terms and to advise on best product for my needs. Unlike any other company, Leon was willing to discount my order to have my custom. gooda arrived in very short time and Leon has been kind enough to follow up and ensure I was happy with the order. The quality is great and I hope to report that the balustrade will be finished after my vacation next week. Many thanks to all at SWR and especially Leon your star player. kind regards, Brian and Ellen Hyde.