Damaged product and non delivery of items 4 occasions Appalled and the service i received. Had to wait in 4 times for a simple cushion delivery as despite Swoon advising me that DPD had the correct address every delivery day it transpired they didn't. Instead i have to spend £8 travelling to a depot to pick up my order (and over two hours of my weekend) as the last non successful delivery resulted in my brother who had been waiting in for me losing a temp job as the delivery notice stated a specific time and did not happen. Swoon were not proactive at all with the onus on me constantly calling. In addition to this the promised i would get both orders through them delivered at once. Which did not happen. I received my first order later in the day than advised and once it arrived i found it to be damaged. After 10 weeks of waiting i WILL NEVER use them again. Update= 26th April. No news or update from Swoon was promised a quick rectification but a week on no contact.