Caro
i bought this cabinet over a year ago came faulty shelves fittings didn't fit handle's brass coating was peeling off Still not resolved I need to use the cabinet and I had to hire a carpenter to fit the shelves which cost £70.00 He tried fitting the replacement handles sent, but they don't fit Asked Swoon to send me a new cabinet instead, since it's back in stock and it's been 1 year 2 months and I have been incredibly patient... and I asked to keep the 2 shelves of the faulty cabinet I have here in order to try and compensate for this ridiculously appalling service; making me wait to use this expensive product for an absurd amount of time; delivering faulty items; being dodgy and friendly winding me up in order to not compensate me; and finally not wanting to compensate me for having to pay £70.00 for a carpenter to come here to fix a faulty product that Swoon cheekly delivered to me and have been fulling me into waiting for it to be fixed for more than a year and still nothing! after all of that Swoon refuses to compensate me in any shape or form, much less letting me keep the 2 extra shelves that his cabinet desperately needs as 2 of the compartments become just a waste of space without shelves. They refuse to do that and had the nerve to not offer me any other kind of compensation for all the stress, wait, patience and money spent. I'm gonna start copying and pasting this text in every single social media channel and review websites I can possibly find telling my story and showing people that Swoon editions is nothing but another scamming online furniture company that will gently screw you out of your money and mental health with all this stress for more than year I hope I can get everyone to hate Swoon like I do
5 years ago
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Swoon Editions has a 1.2 average rating from 184 reviews

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