I Haven't Had Many Calls From The Public Yet. As I Haven't Produced Much Marketing Materials, For The Public To Be Aware Of My Business. However The Few Calls I Have Had Have Progressed Smoothly Thanks To The Switchboardfree Configuration I Have. And I Have Made Some Money As A Result. I Am Having More Marketing Materials Produced By A Graphic Designer. I Am Sure Over The Course Of The Next Few Months My Phone Number Which Is Freephone ( Which I Believe Makes A Company Seem More Professional) , Will Be Very Busy And I May Even Have More Orders Than I Can Cope With. Also When Using The Web To Get Callbacks From Companies That You May Purchase A Service Or Product From, It Is Very Useful As A Potential Seller Doesn't Really Want to Add the Costs For Their Sales Departments Phone Calls To The Cost Of Their Products. Also the ability to change settings Yourself Is Very Useful If You Need To Add Transient Business Numbers For Any Freelancers You Hire.