I believe that the product was not properly described. There was no shifter mechanism with the Shimano Ultegra ST-6800 item - just the lever. I would've liked to send it back or get the full item sent to me, but as I am in Australia, the extra turnaround freight would make it a costly exercise. Swinnertons are saying it is what I ordered as per part number, but I still believe that the part listing online was not clear that it was just the lever and not the gearing mechanism. Anyhow, I'll live with it, be more careful in future, and put it down to experience. Sorry, but I can't rate you any higher than two stars for this experience, since for me, it was not acceptable (which would've scored 3 stars or more).