Purchase process was mixed. The sales team were busy and we didn’t feel there was much if any support at the point of buying. A question of is there was anything else we should consider (being new to caravanIn - which the sales person knew) was answered by pointing to the wall display, rather than any discussion of needs. I think the sales executive was new to the job, and on the day just wanted to get sale done. The dispatch of the vehicle could not have been more different ( thanks jack). All questions answered, great personality, and seem to listen to our needs ( which the sales team didn’t). Because of this dispatch performance yes I would go back to Swindon caravans and hope the sales experience was a one off