Swim coach Andy was brilliant, however, contact from Swim Now is dreadful. We waited 6 months after paying initial deposit and when emailing them to chase up anything, they never replied. We unfortunately had to miss one lesson due to child sickness when i picked him up from school and didn’t want him to be sick in the pool. Although I messaged Andy to inform him of this, it was counted as a lesson as it wasn’t 24 hours notice. I emailed Swim Now but again they didn’t bother even replying to me. Lessons are good but very expensive, will be looking for a 1-2-1 lesson at my local pool for a third of the price!