I WAS very pleased with my purchase as I thought it was well built and easy to use but unfortunately today, 22.02.2021 the bike lost its resistance. Upon closer inspection we discovered that one of the drive (resistance) belts has completely shredded. I have only had the bike since March/April of last year so am not impressed. I only weigh 55kilos and use the bike approximately 3 times a week at the most, I really think that this does not demonstrate overuse. We have emailed the manufacturers support line and am waiting for their response which I trust, in the circumstances, will be nothing short of helpful. I recognise that this is not your fault as the seller but felt that you would want to know.