I was very happy to find the yeast I usually use which is unavailable everywhere else I’ve looked. I ordered some on 5th April and was emailed to say it had been dispatched almost immediately. Nothing turned up. None of my emails were answered, the phone numbers either weren’t recognised or never answered by a person. There was just a message to ring back and I was told I couldn’t leave a message. The money had been taken immediately but it was impossible to contact the seller or get any email replies. Then out of the blue Hermes emailed to say they had just received my order and delivered it yesterday, 22nd April 2020.