Superfood emailed me on Wednesday 31st May to say that my order 71227/280517/14 status had been updated to...DISPATCHED, but the goods didn't arrive until Friday 9th June (9 days later) even though I live within about ten miles of Hatfield. Meanwhile I'd had an email saying that I'd "forgotten" to review my purchase, so I wrote to their sales team on 7th June to point out that I was being asked to review goods that hadn't yet arrived and even now (13th June) have had no reply. Admittedly the goods did arrive in the end and were what I'd ordered, but this is not good service: at best, just about acceptable.
6 years ago
Superfooduk has a
4.3
average rating
from
1,523
reviews
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