I was worried I may have not placed my order correctly as I did not receive any acknowledgement even though the payment had gone through Paypal. I was of the impression I would receive an email confirming the order but none was forthcoming. In the end I rang the contact number and was told the order was being processed. Delivery was very prompt and the goods arrived in good condition. I STRONGLY suggest that a CONFIRMATION OF ORDER email should be sent and also an email CONFIRMING DESPATCH. This is standard practice on lots of internet companies and gives reassurance to the customer.