AVOID , I want to give no stars, I arrived at arrecife with no driver to me after 30 mins on the helpline(no help by the way)I was told they couldn't contact the driver so I had to try and find a 5 seat local taxi to take my 78 year old mum and 2 kids with 5 cases not a great start as I booked private suntransfers to avoid this, after arguing they offered me a PART REFUND after further arguing they said they had give a full refund and offered me 10% off a further booking ha ha ha !!! no chance of using this lot again , and by the way I didn't get the full refund,