Disgraceful, I used Suntransfers in Amsterdam and they were disgraceful. I have used this company all over Europe and have been very happy with the service. However our 2 Amsterdam transfers were disgusting and deplorable. Too lazy to greet us on our arrival and didn’t drop us us at the door of our hotel. We were dropped off around the corner and my husband has a walking disability. No assistance was given with our baggage. “Look after yourself jack.”
On our departure from Amsterdam we had requested to be taken to the River ship cruise port. Well he took us to the large cruise ship port and again with no assistance. I did ask him initially if knew the right port/dock for our ship. Well of course he said dismissively, because this was the same person who picked us up on our arrival.
Dumped off and told go in there.... Don’t forget my husband has a walking disability. We had to cart our suitcases 3/4km to our cruise dock. So you can imagine how angry we were.
They have responded to my complaints with that, “things happen out of there control”.
If you call that service, your sadly mistaken. Buyer beware and try another company. I would sooner pay more for a transfer than use this company again. Shameful.
Sheryl - Australia
4 years ago
Suntransfers.com has a
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