I was victim of a SCAM at Cancun airport.I contracted shuttle service from Suntransfers which advised to do not stop to ask information, got outside of the airport and no one waiting for my wife and I.A person wearing airport badge offered to get me a taxi, I told I was looking for my shuttle then she offered to call Suntranfers.She called the number I gave her, +52 101 55 41705580, then she gave me her cell phone, I talked to the person on the line which told me about an accident that would delay the pickup for at least 2 hours and told me to pickup a taxi that they would reimburse me next day at the hotel. I refused and told that I would wait, I was suspicious if the lady called the correct number or it was a scam.We waited for some time, nothing from Suntransfers then I asked a guy also wearing airport badge if I could use his phone to call Suntransfers, he asked me for the number, I saw him dialing the correct number unless he had some trick on his phone then I talked to a person that also told me about the delay and also told me to pickup a taxi that they would reimburse me next day. I was upset and told that they should pay for the taxi not me, but as I had no option I decide to pay for the taxi even if I would lose that money.The guy that I borrowed the phone took us to a taxi, put our luggage on the truck then came the lady that first talked to us, I got scared because I realized they were from the same gang, she told me it would cost me US$120, I told I didn't had that amount then she told me to pay with my credit card what I had no choice then I did that, I typed my card pin, she told me it failed and asked if I had informed the bank I would be in Mexico, I replied I didn't then she asked me to try again and it worked.On the way to the hotel my wife and I were very scared thinking the taxi driver would take a secondary road and discard us on some bushes. He was driving like crazy at 140Km/h where the limit was 90Km/h.Luckily he got us to the hotel, I gave him a tip, he told me he wanted more then I gave more and pretended I liked is service, asked is name and phone number, he told me his name was Joshua and his number 998.118.8204.Couple of days later I checked my bank account then I found 2 charges of 9000 pesos each. So instead of US$120 she charged on my credit card 18000 pesos about CAD$1,291. I reported immediately to the credit card but it looks there is nothing they can do.I called the taxi driver, Joshua, that gave me his company number +52 998 348 2119, and name taxi super Sharon which I called, the person confirmed the company name but when I told about the wrong charges he said he didn't speak English, I talked to him in Spanish then he told he does not work with taxi and hang off.I tried to report to the police online but no reply. I went to the tourist policy station in Playa Del Carmen, but besides being tourist specialised police station no one speaks English, I talked to a policy office in Spanish then he told me I had to report in Cancun not there and that “it wasn't a crime but just a break of trust” at that point I lost my hope on getting help from the police. He also told me to report to the taxi union what I had tried many times but the phones just don't work 998.689.1166, 998.888.6990, 998.293.6267, 998.221.8064 and 998.689.1143.On my way back to Canada, at the Cancun airport I looked for the lady in order to take her photo for the Cancun police but she wasn't there. I saw another couple falling on the same scam, a guy with airport badge talking to them, handing over his cell phone, so I went there and told the couple what happened to me, they left the scam person and went back inside the airport, for sure that scan guy did not get happy, I saw him talking to his gang, all wearing airport badges, and pointing to me, so I run with my wife to the customs and got inside praying to leave Mexico as soon as possible to never return.If in five minutes I could help a tourist couple for sure it would be easy for the Cancun police to get those criminals if Mexico consider them criminals of course.