We booked this taxi weeks ago from Schipol airport to our destination and our pick up wasn’t at the departure gate as specified. We rang x 3 times and spoke with different staff members until we got the drivers number. He was over 30 minutes late. Our return transfer to the airport never arrived!!! We rang multiple times and was told they would call back!! They didn’t! They then said they couldn’t get in touch with driver and it wasn’t their fault! We had paid in FULL for this ‘service’ we then had to make our own way to airport (8 people one adult with additional needs) it was stressful and we found the CS in Sun transfer to be LESS then helpful . It was a disgrace. I wouldn’t recommend them to anyone ! They kept saying the driver was 20 minutes away when we eventually got through , we didn’t believe this . And we managed )with the kind help from other travellers ) to get to the airport just in time. Do not use this company.