Went away with party of 8, transfers going was fantastic but the return was well No Appearance. Booking was for 2.05pm on the 2nd July and the hotel was on a one way street. 8 pair of eye waiting at least an hour prior to pickup outside hotel and in reception. By 2.10pm there was no show so we tried every option to contact then with no avail. 2.26pm we got a email stating with us not been at hotel our booking was cancelled with no refund but said we'd be better getting the refund from our own insurance. Luckily for us the receptionist at our hotel was fantastic and managed to get us 2 more taxi's, which at first she said would be difficult been in Tossa de mar. Fortunately we made our flights but we will not be using these again as the 2 taxi's cost an extra 80 euros each totaling 160 euros which I will be pursuing to get back Reference. SUNTR_NB4016