Absolutely do not use. Didn’t provide services paid for in advance, Left us high and dry getting to the airport. Transfer to airport didn’t arrive. After waiting 10 minutes from the confirmed pickup time we called and were informed there had been an “administrative error” and no car was coming and to find another way to the airport. Here are the facts of what happened. June 26th booked online and paid for transfer from our accommodation in Palermo to the airport on June 30th (5 days ahead). Received confirmation email of booking one hour after payment. Day before received SMS confirmation of transfer and all details (note this was an extra €1.50). Pickup time was booked for 7:45am. By 7:55am no car had arrived so called the number on confirmation email. They picked up the phone quickly and said they would check. Six minutes later they called back and said there had been an “administrative error” and no car was coming. Advised us book a taxi and if it was more expensive they would pay the difference and what we had already paid would be refunded. They didn’t offer to fix the problem or try and find another car at the very last minute. A totally unacceptable outcome when you’re paying for a private transfer ahead of time, especially going to an airport.