Do not use this company in the Algarve area. We had the most distressing time with them: we'd paid, checked the night before, but no sign of the transfer to take us to the airport in the morning. 20 minutes late, we called the rep on the phone said she'd call us straight back - but didn't. Another 20 minutes later, we were still holding on the phone for 10 minutes to get through, and when we did were told, eventually, 'get our own taxi'. The rep on the phone then outright lied to us, saying their service had been there on time, a lie they have since retracted. They've offered no compensation, nor any reason for their appalling service. We did make our flight - with literally minutes to spare thanks to a local cab firm who dropped everything to help us.