We arrived at Rome airport where our driver did not show (we were actually early). After querying the drivers location, we were told that they could not find us, but that was rubbish as we had been looking for well over an hour, and had been standing in the correct location. If they were there, they were not holding a sign with our names or co details. They also headed off before advised waiting time allocation. To then be told no refund as our fault is beyond poor and is paramount to theft. Would rate a negative score if I could.
11 months ago
Suntransfers.com has a
4.6
average rating
from
11,570
reviews
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