I received an email tonight at 10pm to say our transfer back to barcelona airport tomorrow morning at 8am has been cancelled! We are a party of 8. Rang them and asked for them to organise some other transport, even 2 cars. I was told to contact a local taxi service that they couldnt help. They didn't care one bit, was just told I would be refunded within 10 days.
I have spent the last 3 hrs ringing local taxi companies but there is no answer, we are in a quiet location and seems all taxis are off duty so late. I have rang several nearby towns but they wont help either as we are in aremote location, they too told us to contact the local taxis. So at 1am I sit here not knowing if I will get a taxi or 2 in time for our flight.
When they collected us from the airport at the start of our holiday they arrived with a 9 seater. I had booked and paid for a 12 seater as I was told a 9 seater would not take all our luggage. Miraculously the 9 seater did take all our luggage. But they had charged me extra for a 12 seater!
So do not stress yourself out by booking suntransfers, they have been terrible! And the customer service is shocking.
11 months ago
Suntransfers.com has a
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