Booking SUNTR_MI5029. We had a late flight into Ibiza and driver was clearly agitated when we arrived. He was also waiting for another named passenger who didn’t turn up for their transfer. There was only one driver there so left us confused as to whether we were both going to share a transfer despite paying for a private transfer. More disappointingly, the driver dropped us off at a nearby bus stop and not our accommodation saying that was as close as he could go. Luckily we knew where we were going but if that had been our first time, in the dark, I’m not sure we would have found the hotel. Asking him where to be picked up for return he said the bus stop. This was not in fact the case, as we rang the company to check and they confirmed collection would be at the hotel as expected. Tried to email at beginning of holiday but still waiting the reply( we returned home yesterday!)Time wise, they were spot on but left feeling anxious for collection. Overall an adequate service but as on holiday in foreign country you don’t expect to have any anxiety or worry over travel-after all that’s what you’re paying for isn’t it?